All Systems Operational

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The Kantata SX Application is hosted and run from the Salesforce force.com platform. You can find any Salesforce related outage information here: https://status.salesforce.com/. If you need further help than the information provided here, please head to our portal and raise a case with our support team: https://portal.kantata.com/.

Uptime over the past 90 days. View historical uptime.
Kantata SX Application Operational
Kantata SX Pulse Operational
Kantata SX Delivery Operational
Kantata SX Core Operational
Kantata SX Enterprise Billing Operational
Kantata SX Avalara Connector Operational
Kantata SX Intacct Connector Operational
Kantata SX CPQ Operational
Kantata SX Collaboration Hub Operational
Kantata SX ClearSight Operational
Kantata SX Sense Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 25, 2026

No incidents reported today.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Salesforce Multi-Node Outage
Resolved - Update From Salesforce:

Our telemetry is no longer showing active performance or availability impact across customer-facing Hyperforce environments
Sep 16, 17:04 UTC
Update - Update from Salesforce:

We’ve completed applying the mitigation across the affected Hyperforce environments and are conducting fleetwide validation to confirm service recovery. Most customer-facing impact has cleared, while we work through a small number of remaining instances that require additional verification or targeted recovery actions.

Customers on any remaining affected instances may continue to experience severe delays, intermittent errors, or difficulty accessing some services and creating support cases.
Sep 16, 16:25 UTC
Update - Update from Salesforce:

We've completed the next phase of the rollout. We're manually restarting ‌instances where the automated fix didn't fully resolve the issue. We’ve received reports of scheduled jobs not running as expected for some customers who are now able to access the service. We're investigating this.

Investigations have highlighted that the impact radius is narrower than initially understood. We'll now remove any instances that haven't experienced an impact, and these will no longer receive communications about this incident going forward. Impacted instances will continue to be updated. We apologize for any inconvenience caused.
Sep 16, 14:06 UTC
Update - Update from Salesforce:

The rollout is progressing region-wise and services are returning to normal in regions that are completed. We're monitoring the rollout as it continues, and we're working on a permanent fix.
Sep 16, 12:28 UTC
Update - Update from Salesforce:

We've validated the fix successfully on the test instance. We'll now roll out the fix fleetwide to all impacted instances.
Sep 16, 11:02 UTC
Update - Update from Salesforce:

We believe that the issue is caused by an external dependency failure that's impacting the legacy login server. We're blocking the Application Programming Interface (API) endpoint as a potential mitigation step. We also engaged our third-party infrastructure provider to determine if there are any issues and they've confirmed that there are no issues with ‌third-party infrastructure.
Sep 16, 10:28 UTC
Identified - Salesforce is having a MultiNode outage, with multiple Orgs getting hit with 'We are down for maintenance' instead of loading pages, as well as API failures. Please see the following Salesforce Status(https://status.salesforce.com/incidents/20004433)
Sep 16, 08:35 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

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